By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.

If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:

Warranty repair is free of charge.
The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.

All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.

Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.

The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Rosenthal products

The group "New Technologies" offers for review the products of the plant Rosenthal: tea pairs for espresso, tea, coffee, garnish mugs, saucers, vases, candlesticks, oyster sets, animal sculptures, knitted animal figurines made of porcelain, figurines of angels, lids, glasses, glasses, wine glasses, stacks, creamers, sugar bowls, mugs with a handle, cups, combo cups, coffee, tea saucers, rectangular, flat, square, oval dishes, soup bowls, deep bowls, plates, teapots, candy bowls, jugs, decanters, fruit bowls, cake bowls, bookcases, salt shakers, pepper shakers, tureens, sugar bowls, spoons, teapots, flower vases, holders for sticks, tea boxes, salad bowls, butter dishes, candy holders

LOFT porcelain tableware

11900-80001 , etc .
Porcelain tableware DUE, EPOQUE

10630, 10635, 10630-800001, etc.
JADE porcelain tableware, ACCENTI

10630, 14085, 12116-800001, etc.
AOC, TREND, NIDO porcelain tableware

10400, 10920-800001, etc.
Porcelain tableware NENDOO, SIXTH SENSE

10525-800001, 11771-800001, etc.
Porcelain tableware MESH COLORS, MESH LINE, FREE SPIRIT

11750-800001, 405161-11750, etc.
Porcelain tableware IN.GREDIENTI, BLEND, JUNTO

11552-405314, 11280-800001, etc.
Porcelain tableware Profi, TAC

10660-80001, 11280-403264, etc.
THOMAS CLIFF, THOMAS CLAY porcelain tableware

11400, 11900, 21760, 227093, etc.
Porcelain tableware JOYN, TRIC

640253, 44020, 44120-800001, etc.
DIVINO glassware, TAC O2, MESH, FUGA

27007, 69948, 69175, etc.
Porcelain tableware YONO NOVO, BRILLIANCE, MODERN DINING

19735, 10530, 10530-800001, etc.
CUPOLA, ONO porcelain tableware

18610-800001, 11965-800001, etc.
Porcelain tableware MEDAILLON, CUCINA, THOMAS NATURE

670662, 21730, 10700-80001, etc.
AIDA porcelain tableware

10650-800001, etc.
MARIA THERESIA porcelain tableware, HERITAGE TURANDOT

10460, 10480, 02013-80001, etc.
FRANCIS CARREAU porcelain tableware

10460-404308, 10460-404307, etc.
HERITAGE Porcelain tableware

404311, 408684, 10480, etc.
Porcelain tableware LANDSCAPE, MARIA, MAGIC GARDEN

10450-426315, 10850-426313, etc.
MOON porcelain tableware, SANSSOUCI

20480, 10481, 19600-800001, etc.
MONBIJOU porcelain tableware

11420-800001, etc .
MAGIC FLUTE porcelain tableware, SUOMI

17005-800001, 11260-306500, etc.
Souvenirs, vases

Cappello, Far, Far, Closer, etc.
Accessories

containers for washing glasses, etc.

Contact us or your local dealer for more information on certifications, features, reviews, pricing, stock availability and delivery terms for Rosenthal products.

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Guarantees & Return Policy

All Rosenthal products

NEW TECHNOLOGIES GROUP

Guarantees & Return Policy

Contact New Technologies Group